Crofton House School Carol Service 2024
Ticketing Round 1:
Wednesday, December 4th at Noon - Monday, December 9th at 11:59pm PST - CLOSED
Online booking for a maximum of 2 complimentary guest tickets is open and may only be accessed by entering your one-time-use access code 24CHS + student number (24CHS12345). Book all of your tickets for this round in one order, as your access code will expire after use. Tickets are not guaranteed but are first-come first-served until sold out.
There will be no exceptions for those who miss this reservation window; please arrange your guest tickets accordingly. Any unclaimed tickets from the first round will be added to the open ticket inventory for the second round.
Ticketing Round 2:
Wednesday, December 11th at Noon
Online bookings for any remaining tickets after the first round are open with no limits. No promo code needed for this round.
Due to the limited inventory available, there is no guarantee that there will be any extra tickets left in the system at this time.
Day of Show:
Friday, December 20th at 11:30am
We will have a standby line set-up across from the Ticket Office starting from 10:30am. Please line up here and our Front of House staff will do their best to find seating for anyone that was unable to secure enough tickets in advance.
Booking Instructions
1) Enter in your promotional code (Round 1 only). Do not "test" your one-time-use access code - once you enter your code and click Go, the code has been used and will expire. Only enter your access code when you are ready to complete your booking. Once ticketing has opened and you are ready to make your booking, enter your one-time-use access code in the Promotional Code box near the bottom of this page. Your one-time-use access code is 24CHS + student number (24CHS12345) Click Go. A blue bar should appear on top of the screen saying that the code has been accepted. No promo code is required for Round 2.2) Click BUY beside the event. (The event will not be visible below until sales open on Dec 4th at noon.)
3) Create or login into your account. If you haven't purchased tickets to an event at the Chan Centre, or any of its ticketing partners previously, you will need to create an account.
4) Complete the order! The order is completed once you have a six-digit confirmation number from our system.
5) Check your email. You should also receive an email confirmation from UBC Tickets moments after completing the order. Be sure to check your junk mail or spam folder in your email program, as tickets sometimes end up there!
FAQ
Why can't I see the "Buy" button on the ticketing widget? Once you have entered your access code, you will unlock access to Round 1 ticketing. The ticketing widget may not show as available during the 12 hour breaks betweeen ticketing rounds.
What if the event is sold out? We will have a standby line set-up across from the Ticket Office starting from 10:30am. Please line up here and our Front of House staff will do their best to find seating for anyone that was unable to secure enough tickets in advance.
What if my guests have special seating requirements? The Chan Centre is a fully accessible building. When approaching the Chan Centre entrance from the top of the stairwell please note that there is an elevator located near the flag pole plaza; south-west of the main doors to the Chan Centre. Take the elevator to level 5, of the Parkade to access the Chan Centre. Special needs parking is available on Level 5 of the Rose Garden Parkade. F.M. Hearing System headsets are also available free of charge for the hearing impaired.
Guests who need assistance to get to their seats should arrive 45 minutes before the show start time and identify themselves to a Chan Centre staff member upon arrival. Efforts will be made to pre-seat the party prior to the concert hall opening to the public. Public entry to the hall begins 30 minutes prior to the show.
Please note: The Chan Centre Box Office is open Tuesday-Friday, noon-4:00pm. Tickets may be reserved online at any time, if available.
Feel free to email the Chan Centre Ticket Office with any questions or concerns in regards to your tickets
