Emily Carr University Graduation Tickets - 2025
Ticketing Round 1:
Tuesday April 8th at 12:00pm - Monday, April 21st at 11:59pm PST
Online booking for a maximum of 2 complimentary guest tickets is open and may only be accessed by entering your unique promo code (25EC followed by your student number- all one word). Book all of your tickets for this round in one order.
Graduating students are guaranteed 2 (TWO) complimentary guest tickets for their ceremony if they purchase within this window. We strongly recommend students book their tickets as soon as possible. We cannot guarantee two tickets for students who miss the deadline for booking tickets in advance. There will be no exceptions for those who miss this booking window; please arrange your guest tickets accordingly. Any unclaimed tickets from the first round will be added to the extra ticket inventory and distributed evenly in the next ticket round.Ticketing Round 2:
Wednesday, April 23rd at 12:00pm - Wednesday, May 7th at 4:59pm PST
Online bookings for a maximum of 1 additional paid ticket is open and may only be accessed by entering your unique promo code (25ECX followed by your student number- all one word). Complimentary tickets are no longer available.
These tickets are first-come, first-served, until available seats are all booked.Ticketing Round 3:
Wednesday, May 7th at 5:00pm PST
Online bookings for any remaining paid tickets are open, without limits. Subject to availability.
Booking Instructions
1) When you are ready to make your booking, enter your one-time-use access code in the Promotional Code box near the bottom of this page. Do not "test" your one-time-use access code - once you enter your code and click Go, your one-time-use access code has been used and will not work a second time. Only enter your promo access code when you are ready to complete your booking.- 1st Round - Complimentary Guest Tickets (From April 8th until April 21st at 11:59pm PDT) : Your one-time-use access code is 25EC, followed by your student number (eg. 25EC12345). Do not include zeros at the start of your student number. Click Go. A blue bar should appear on top of the screen saying that the code has been accepted.
- 2nd Round - Extra Paid Tickets (April 23rd at 12:00pm PDT - May 7th at 4:59pm ) : Your one-time-use access code is 25ECX, followed by your student number (eg. 25ECX12345). Make sure that you add the X after 25EC- this access code is different than the first round. Do not include zeros at the start of your student number. Click Go. A blue bar should appear on top of the screen saying that the code has been accepted.
3) Create or login into your account. If you haven't purchased tickets to an event at the Chan Centre, or any of its ticketing partners previously, you will need to create an account.
4) Complete the order! The order is completed once you have a six-digit confirmation number from our system.
5) Check your email. You should also receive an email confirmation moments after completing the order. Be sure to check your junk mail or spam folder in your email program, as tickets sometimes end up there!
Frequently Asked Questions
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Special Needs and Accessibility
The Chan Centre is a fully accessible building. When approaching the Chan Centre entrance from the top of the stairwell, please note that there is an elevator located near the Flag Pole Plaza, south-west of the main doors to the Chan Centre. Take the elevator to level 5 of the Parkade to access the Chan Centre. Accessible parking is available on Level 5 of the Rose Garden Parkade.
F.M. Hearing System headsets are also available free of charge for the hearing impaired. For further details or to make special arrangements for your guests, please contact us via email at chan.tickets@ubc.ca .Guests who need assistance to get to their seats should arrive 45 minutes before the ceremony start time and identify themselves to a Chan Centre usher upon arrival. Efforts will be made to pre-seat the party prior to the concert hall opening to the public. Public entry to the hall begins 30 minutes prior to the ceremony.
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How can I book more than my allotted maximum of 2 complimentary Guest tickets?
Each graduand is guaranteed a MAXIMUM of 2 complimentary Guest tickets up until the 1st Round ticketing closes. No complimentary Guest tickets are available after the 1st Round closes.
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What if my ceremony is sold out?
As seating is limited and all remaining available tickets are being released at 5:00pm the evening before your ceremony, we do not anticipate any extra tickets becoming available on the day of the event. If your ceremony is sold out, your guests are welcome to come early and wait in the Standby line in case of last-minute non-attendance - but there is no guarantee that seats will become available. The Standby line will open up 60 minutes before the ceremony start time - please do not arrive any earlier than this.
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What if my guests arrive late?
Seats are only guaranteed until showtime and latecomers may not be admitted. Remind your guests to arrive in plenty of time.
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Does my baby require a ticket to events at The Chan Centre?
Yes. Each guest, including children and infants who might sit on your lap, needs to have a ticket. The ticketing system is designed to ensure everyone’s safety; Fire Regulations dictate the maximum number of people, big or small, who may occupy the room at one time. For more details, please contact 604-822-2697.
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I already booked Guest tickets, but now I don't need them
If you no longer need the Guest tickets you booked, please contact the Chan Centre Ticket Office by email or at 604-822-2697 to let us know that you would like to release your tickets. Include your Order# if you have it and/or the email address you used to make your booking. The tickets will be released back into the pool from which other students can book.
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Can I transfer my e-tickets to someone else?
Yes, once you book your tickets, you'll receive a confirmation email that includes a PDF attachment. The PDF attachment will contain all of your e-tickets. Simply forward the email (including attachment) to the recipient or download the PDF attachment and send along that way. As the event is general admission seating and will not have assigned seat numbers, please assign tickets to recipients using the Unique Barcode Number located on the e-ticket so that guests know which ticket they should be having scanned in.
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How do I purchase parking for my Ceremony?
To save time and have one less thing to think about, parking can be purchased as far in advance as 14 days before your ceremony date, using the Honk Mobile App or Honk website and selecting Zone ID 5616 and your graduation date. You can also purchase parking through Honk without creating a Honk Account. Alternatively, you can pay on the day at the pay stations in the parkades.
On ceremony days, the Rose Garden Parkade is held solely for graduating students and their guests, and the Fraser River Parkade and North Parkade can be used as overflow parking.
If you need support please contact UBC Parking at parking.support@ubc.ca or 604-822-6786 -
Contact
You may contact the Ticket Office at chan.tickets@ubc.ca with any questions or concerns specifically regarding your Guest tickets.
For questions regarding parking, you may contact UBC Parking at parking.support@ubc.ca or 604.822.6786
