The Board of Governors and Senate of Regent College 
Regent College Convocation 2024

 

Ticketing Round 1- Graduating Class Grads:
Thursday, April 4th at 12:00pm - Sunday, April 14th at 11:59pm

Online booking for a maximum of 7 complimentary guest tickets may only be accessed by entering your unique promo code. Book all of your tickets for this round in one order.

 

Ticketing Round 2 -  Public Round:
Monday, April 15th at noon

Online bookings for any remaining tickets are open, without limits or promo code required. 

These tickets are first-come, first-served, until available seats are all booked. 

Booking Instructions

1) Enter in your promotional code (Round 1 only). Enter in your promotional code that was provided to you by Regent College. Scroll to the bottom of the screen to see the promo code box.  Click Go. A blue bar should appear on top of the screen saying that the code has been accepted. Your unique promo access code may only be used once, please order all your Round 1 tickets on the same order. No promo code is required for Round 2.  

2) Click BUY beside the ceremony. You need to scroll down to the bottom of the page to see the ceremony. 

3) Create or login into your account.  If you haven't purchased tickets to an event at the Chan Centre, or any of its ticketing partners previously, you will need to create an account.

4) Complete the order! The order is completed once you have a six-digit confirmation number from our system.

5) Check your email.  You should also receive an email confirmation moments after completing the order. Be sure to check your junk mail or spam folder in your email program, as tickets sometimes end up there!

FAQ

Why can't I see the "Buy" button on the ticketing widget? Once you have entered your promo code, you will unlock access to Round 1 ticketing. The ticketing widget may not show as available during the 12 hour breaks betweeen ticketing rounds.

What if my ceremony is sold out? A rush line will be set up at the venue and any extra tickets released may be booked at the venue box office. 

What if my guests have special seating requirements? The Chan Centre is a fully accessible building. When approaching the Chan Centre entrance from the top of the stairwell please note that there is an elevator located near the flag pole plaza; south-west of the main doors to the Chan Centre. Take the elevator to level 5, of the Parkade to access the Chan Centre. Accessibility parking is available on Level 5 of the Rose Garden Parkade. F.M. Hearing System headsets are also available free of charge (ID or credit card for collateral required) for the hearing impaired.
 
Guests who need assistance to get to their seats should arrive 45 minutes before the ceremony start time and identify themselves to a Chan Centre staff member upon arrival. Efforts will be made to pre-seat the party prior to the concert hall opening to the public. Public entry to the hall begins 30 minutes prior to the ceremony.

Can I transfer my e-tickets to someone else? Yes, once you book your tickets, you'll receive a confirmation email that includes a PDF attachment. The PDF attachment will contain all of your e-tickets. Simply forward the email (including attachment) to the recipient or download the PDF attachment and send along that way. As the event is general admission seating and will not have assigned seat numbers, please assign tickets to recipients using the Unique Barcode Number located on the e-ticket so that guests know which ticket they should be having scanned in.  

What if I no longer need my tickets? If you no longer need the Guest tickets you booked, please contact the Chan Centre Ticket Office by email  or at 604-822-2697 to let us know that you would like to release your tickets. Include your Order# if you have it and/or the email address you used to make your booking. The tickets will be released back into the pool from which other students can book. 

Please note: The Chan Centre Box Office is open Tuesday-Friday, noon-4:00pm. Tickets may be reserved online at any time, if available.

Feel free to email the Chan Centre Ticket Office with any questions or concerns in regards to your tickets, and congratulations!