UBC Special Make-Up Graduation Ceremonies 2022
The Grad Registration and Complimentary Guest Ticket Round has closed. Only students who registered a Grad ticket for themselves during the initial ticketing round will have access to any tickets made available during the Extra Round. CLOSED
- Initial Grad Registration and Comp Booking Round (Sept 7, 12:00pm PST Until October 17th at 11:59pm PST) Please note that all graduates must reserve a ticket for themselves to confirm their attendance status. Once you have selected a ticket for yourself, you will be given the opportunity to add-on a maximum of two complimentary guest tickets to your order. Please book all your tickets within the one order, as your unique promo access code will expire after use.
- We cannot guarantee two tickets for students who miss the deadline for reserving tickets in advance. There will be no exceptions for those who miss this reservation window. Any unclaimed tickets from the first round will be added to the extra ticket inventory and distributed evenly in the Extra Ticket Round.
Extra Paid Guest Ticket Round begins Wednesday, October 19th, at 12:00pm PST, and closes at 11:59pm PST, the night before your Ceremony. CURRENT/Staggered Closing
Please note, the Extra Round is NOT first-come, first-served ticket reservations. You have until 11:59pm on the day prior to your Ceremony to reserve the alloted Extra Paid Guest Tickets for your Ceremony as shown in the table below:
| Date and Time | Number of Extra Tickets Available |
|---|---|
| November 15, 8:30am Ceremony 1 | 2 |
| November 15, 11am Ceremony 2 | 2 |
| November 15, 1:30pm Ceremony 3 | 2 |
| November 16, 8:30am Ceremony 4 | 2 |
| November 16, 11am Ceremony 5 | 2 |
| November 16, 1:30pm Ceremony 6 | 2 |
| November 16, 4pm Ceremony 7 | 4 |
| November 17, 8:30am Ceremony 8 | 3 |
| November 17, 11am Ceremony 9 | 2 |
| November 17, 1:30pm Ceremony 10 | 2 |
| November 17, 4pm Ceremony 11 | 1 |
| November 18, 8:30am Ceremony 12 | 2 |
| November 18, 11am Ceremony 13 | 1 |
| November 18, 1:30pm Ceremony 14 | 1 |
| November 21, 8:30am Ceremony 15 | 2 |
| November 21, 11am Ceremony 16 | 1 |
| November 21, 1:30pm Ceremony 17 | 2 |
| November 21, 4pm Ceremony 18 | 3 |
| November 22, 8:30am Ceremony 19 | 1 |
| November 22, 11am Ceremony 20 | 2 |
| November 22, 1:30pm Ceremony 21 | 2 |
| November 22, 4pm Ceremony 22 | 2 |
Please follow the steps below to book any tickets made available during the Extra Ticketing Round. Only graduates who registered by booking a Grad ticket for themselves during the first ticketing round will have acccess to the Extra ticketing round. There are no promo access codes for this round, you just need to be logged in to your UBC Tickets account to access the Extra tickets for your Ceremony.
1) Check the table above for the allotment available for your Ceremony.
2) Log in to your UBC Tickets account below - only use the same account you used to book during the first round. Once you have logged in, you should see your Ceremony become available.
3) Click BUY next to your Ceremony and continue to book up to your maximum allotment of Extra Paid tickets (as indicated in the table above). Extra guest tickets are $3 each.
4) Add Parking (Optional): On the next page, a pop-up will appear asking if you would like to add a parking pass to your order. You may purchase up to two parking passes which are valid at both the Rose Garden and Fraser Parkades.
5) Complete the order! The order is completed once you have a six-digit confirmation number from our system.
6) Check your email. You should also receive an email confirmation moments after completing the order. Be sure to check your junk mail or spam folder in your email program, as tickets sometimes end up there!
Day of Ceremony Paid Guest Ticket Round begins at 12:00am PST on the day of your Ceremony. CURRENT/Staggered Opening
- Day Of Ceremony sales begin online at 12am on the morning of each Ceremony. Any unclaimed tickets from the previous rounds will become available with no promo codes or limits, on a first-come, first-served basis. If tickets are still available once the Chan Centre Box Office has opened for the day (1 hr before the 1st Ceremony of the day), those will also be available in person at the box office. Once tickets are sold out, there will be a Standby line created, in case any further seats become available. If no seats are available, guests may watch the livestream.
- Please note: this round is first-come, first-served and without limits. Your best chance is to act promptly at midnight, but there are absolutely no guarantees. Every Ceremony will have some tickets released, but they may go quite quickly if many students are trying to book.
Please note: The Box Office is open Tuesday-Friday, noon-4:00pm. Tickets may be reserved online at any time, if available.
Feel free to email the Ticket Office with any questions or concerns in regards to the tickets, and again, congratulations!
Customer Login
Frequently Asked Questions
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How can I book more than my allotted maximum of 2 complimentary Guest tickets?
Each graduand is guaranteed a MAXIMUM of 2 complimentary Guest tickets and no more. Students who, through some exploit, book more than 2 complimentary Guest tickets will be reported to Grad Services and those tickets will be cancelled. Cancelled tickets will not be honoured at the door, with no exceptions. Allotments are governed by Chan Centre capacity - if you are taking more than your 2, then you are preventing fellow students from receiving their allotment and that will not be tolerated.
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How do you decide how many tickets each ceremony will have allocated during the Extra Ticket Round and what if I need more??
We have calculated the number of unclaimed tickets remaining in the system and divided by the number of grads to determine how many extra tickets are available to each graduate. These tickets are promo coded to your UBC Tickets account and graduates have until 11:59pm the day prior to their ceremony to reserve the guaranteed amount outlined in the table above. This ensures fair distribution of tickets for all graduates- please do not call the Ticket Office asking for exceptions. We have limited seats available and every graduate deserves access to the same amount of tickets. Beginning at 12:01am on the day of your ceremony, if there are any remaining tickets left in the system after the Extra paid ticket round, these seats will be released to the public with no limits and no promo coded required.
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What if my ceremony is sold out?
As seating is limited and all remaining available tickets are being released at 12:01am on the day of your ceremony, we do not anticipate any extra tickets becoming available on the day of the event. If your ceremony is sold out, your guests are welcome to come early and wait in the Standby line up in case of last-minute non-attendance. The Standby line will open up 30 minutes before the ceremony start time- please do not arrive any earlier than this. If you are unable to obtain extra tickets in advance online, we would highly encourage you to view the live webcast. Live webcast will commence 15 minutes prior to each scheduled ceremony.
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What if my guests have special seating requirements?
The Chan Centre is a fully accessible building. When approaching the Chan Centre entrance from the top of the stairwell please note that there is an elevator located near the flag pole plaza; south-west of the main doors to the Chan Centre. Take the elevator to level 5, of the Parkade to access the Chan Centre. Special needs parking is available on Level 5 of the Rose Garden Parkade. F.M. Hearing System headsets are also available free of charge for the hearing impaired.
Guests who need assistance to get to their seats should arrive 45 minutes before the ceremony start time and identify themselves to a Chan Centre staff member upon arrival. Efforts will be made to pre-seat the party prior to the concert hall opening to the public. Public entry to the hall begins 30 minutes prior to the ceremony.
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What if my guests arrive late?
Seats are only guaranteed until showtime and latecomers may not be admitted. Remind your guests to arrive in plenty of time. If guests are unable to make it to the ceremony, they may view the live webcast.
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Does my baby require a ticket to performances at The Chan Centre?
Yes. Each guest, including children and infant who might sit on your lap, needs to have a ticket. The ticketing system is designed to ensure everyone’s safety; Fire Regulations dictate the maximum number of people, big or small, who may occupy the room at one time. For more details, please contact 604-822-2697.
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I did not register to attend during the initial ticketing round, what do I do now?
The registration period closed on October 17th and you are no longer able to register yourself online. If you want to attend, you will need to contact special.ceremonies@ubc.ca and request late registration. If they approve your request, they will pass on instructions on how to proceed. Do not contact Chan Ticket Office - we do not approve late registrants, that is only done by Ceremonies/Grad Services.
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What if I didn't book my Parking Pass with my tickets?
If you missed booking your Parking Pass during your ticket reservation, you can still book it separately here, up until 24hrs before your Ceremony. Be sure to select for the correct Ceremony - note that the Parking Pass time is 90mins before the associated Ceremony time. No promo code is required to book your Parking Pass, but you will be asked to provide your license plate number after you select your pass(es). If you don't know the license plate at the time of booking, you can enter TBD and email us at tickets@tickets.ubc.ca at least 48hrs before your Ceremony with your order number and the license plate number. Your license plate number is what holds your reservation in the parkade you chose, you don't need to print out the parking pass.
